E-shop continues to operate! MORE INFORMATION

(If you'd rather return the goods within 14 days, please click here.)

Warranty service

If you purchased goods from us and it broke down during the warranty period, you are entitled to repair it free of charge. The process is straightforward, with no printing! Complaints are governed by the Complaints Procedure.

In the box below, you enter the e-mail you used in the order. In the mailbox, you will get a link to our guide, which will guide you through the claim process.

  1. Fill in the required fields, and you will receive an e-mail with the shipping address where the product should be sent together with the case number.
  2. Pack the defective product, fill in the case number, and send it. That is all! No archaic forms printing.
  3. You're always informed about the claim process via e-mail.

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Non-warranty service

Did you break your Xiaomi? Is it not working as intended? It does not matter if it was purchased from us or not, we offer after-warranty service for all.

Prices below are indicative, including VAT, and do not include postage (which is subject to our price list).

For our customers we offer 15% discount for LCD screen replacements! If you purchased your phone from us, you automatically get this discount.

Express service

Do you need to fix your phone as soon as possible? We also offer express repairs for an additional fee of CZK 250. However, it always depends on the workload. Please give us a call or send an e-mail at info@xiaomi-store.cz and let's make an appointment for express service.

If possible, always back up all data and log out of your Xiaomi account before repairing your phone.

If you are interested in any non-warranty repair, please fill your e-mail address in the field below. You will receive a link to the online form where you can describe more details. We will check your request and let you know, whether the spare parts are currently in stock or how long the repair will take. You'll also get the address to our service center, where you'd send your device.

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Price list






Redmi 4x Global 1 990 Kč

Redmi 5 Plus                                                          

Redmi 5

Redmi Note 3

Redmi Note 4 Global

Redmi Note 5

Redmi Note 6 




Mi Max 1 , 2

Mi A1

Mi A2 Lite

Mi A2

Poco F1 

Mi 8

2 590 Kč

2 090 Kč

2 190 Kč

2 590 Kč

2 590 Kč

2 690 Kč

2 590 Kč

2 190 Kč

3 900 Kč

2 990 Kč

2 590 Kč

2 290 Kč

2 690 Kč

2 690 Kč

4 290 Kč



                                         USB CONNECTOR REPAIR / REPLACEMENT

590 Kč


                                         HEADPHONE JACK REPAIR/REPLACEMENT

590 Kč


590 - 790 Kč


590 Kč

                                         SOFTWARE UPGRADES / REPAIRS


490 Kč

                                         OXIDATION CLEANING

1200 Kč

                                         XIAOMI ACCOUNT  REMOVAL

2390 Kč



                                         BATTERY REPLACEMENT

1990 Kč

                                         LDiS SENSOR

2990 Kč

                                         SUCTION ENGINE

2290 Kč


  990 Kč